Due to the customized nature of our print-on-demand business, Pixeo Creations is unable to offer refunds, returns, or cancellations.
Each product is produced specifically to meet the customer’s unique design preferences. Once an order is placed, it immediately enters the production process, preventing any modifications or cancellations.
Product Replacement
We understand that unforeseen circumstances may occur. In the unlikely event that you receive a damaged product, please contact our customer support within [number] days of delivery with clear images of the damage. Upon verification, we will replace the product at no additional cost.
Payment Terms
Pixeo Creations exclusively accepts online payments at the time of purchase. We do not offer cash on delivery services.
By placing an order, you acknowledge and agree to our no refund, return, or cancellation policy.
1. Introduction
This Refund and Cancellation Policy outlines the terms and conditions under which refunds or cancellations may be processed for orders placed on the Pixeo Creations website.
2. Cancellation Policy
Due to the nature of our print-on-demand business, once an order is placed, it immediately enters the production process. Therefore, we are unable to cancel orders after they have been placed.
3. Refund Policy
As Pixeo Creations products are custom-made to order, we do not offer refunds.
4. Product Replacement
We understand that issues may arise, and we are committed to customer satisfaction. If you receive a damaged or defective product, please contact our customer support within [number] days of receiving your order with clear images of the issue. We will assess the situation and offer a replacement at no additional cost.
5. Order Errors
If an error occurs on our part, resulting in an incorrect product being shipped, we will rectify the situation by sending the correct item or offering a full refund.
6. Contact Us
If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact our customer support team at pixeo.creations@gmail.com